Your first home
Discuss the deposit, how it was raised and the complete monthly budget. Include legal work, surveys, moving and property charges.
London first-time buyer guideBuying a London home or reviewing the mortgage you already have? Start with the borrowing, the property and the decision you need to make.
Count Ready supports London customers from Chelmsford by phone and online. Your first conversation is free. We explain the service and agree fees before chargeable work.
Your home may be repossessed if you do not keep up repayments on your mortgage. The lender decides whether to approve an application.
Choose your starting point
A broker’s recommendation needs to fit the borrower and the home. Explain the purpose, approximate figures and any deadline before comparing products.
Discuss the deposit, how it was raised and the complete monthly budget. Include legal work, surveys, moving and property charges.
London first-time buyer guideReview the deal ending, any extra borrowing and what has changed. Consider the cost of staying as well as switching.
Prepare for a mortgage reviewExplain whether the current property will be sold or retained. Keeping it can mean coordinating two mortgages and two sets of costs.
Let-to-buy guidanceDescribe your work, trading history and the income evidence available. Include recent changes, rather than assuming a fixed number of years’ accounts will suit every lender.
London self-employed guidanceExplain defaults, CCJs, missed payments or debt arrangements and their dates. Current income, commitments and the property also matter.
London bad-credit guidanceDiscuss the ownership, expected rent, occupants and intended use. Allow for ongoing costs and periods without tenants.
London buy-to-let guidanceFor the wider buying process, see our London mortgage guide. If residence, visa status or overseas income affects the case, explain the position at the start; a London postcode does not establish eligibility.
Before relying on a mortgage option
A converted flat, new-build apartment and former council home can bring different evidence. Start with the actual address and particulars.
Ask about the remaining lease, ground rent where applicable, service charges and planned major works. Share known concerns with the adviser and ask your conveyancer to check the legal terms and obligations.
Official leasehold buying guidanceRaise construction, cladding, fire-safety and remediation questions early. Ask the seller or managing agent which documents are available. The lender and valuer decide what evidence is needed; not every flat needs an EWS1 form.
High-rise flat mortgage guideExplain whether it will be your home, rented out or used partly for business. For rental use, check the responsible council’s licensing requirements and planning or lawful use separately. Permission for another address does not settle yours.
Find the council’s HMO licence routeThe mortgage lender assesses lending and security. Your conveyancer reviews title, lease and transaction documents, while a surveyor can advise on condition. A lender’s valuation does not replace your own survey. RICS explains the role of EWS1; it is not a life-safety certificate.
For a former council flat, ask about construction, access, lease terms and major works. Buying it on the open market is different from buying from the landlord under Right to Buy. Explain which transaction you are considering.
With shared ownership, include the mortgage on your share, rent and property charges in the budget. Check the lease, housing provider’s rules and current GOV.UK scheme information. Acceptance for a scheme is separate from mortgage approval.
Help to Buy: Equity Loan in England is closed to new applications. Existing equity loans still need consideration when selling or remortgaging. Ask your conveyancer to confirm the Stamp Duty Land Tax position, including any existing property or non-resident circumstances; use the actual transaction rather than a city-wide average price.
Refinancing or remortgaging
Bring the balance, remaining term, deal end date and any early repayment charge. Mention changes to income, household costs or the property.
Ask how a product transfer with the current lender compares with remortgaging elsewhere. Include product, broker, valuation, legal and exit fees where relevant. Switching is not automatically cheaper.
London remortgage guideSay how much is needed and why. Review the payment, term and total cost, not only the rate. Securing other debts against your home can increase risk and may cost more over a longer term.
Discuss the borrowing purposeDisclose an equity loan, second charge, shared-ownership lease or any plan to let the home. These do not disappear because the main mortgage changes. Your adviser and conveyancer can identify the checks for the proposed route.
Wider remortgage guidanceIf you are moving, ask whether the current mortgage can be ported under the lender’s rules and what happens to extra borrowing or charges. Tell the adviser about the sale, purchase chain and intended completion date.
Understand the broker’s service
Explain buying, moving, refinancing or letting plans. Give approximate figures and deadlines, and say which details remain unknown.
Confirm the adviser, lender range, relevant limits and fees. Ask what support is included and how application updates will be given.
The adviser considers the borrower and property, explains suitable options and the evidence needed. Read the illustration, fees and conditions before deciding to proceed.
The lender may request documents and a valuation. Your conveyancer handles legal work. Explain changes to employment, finances or the purchase promptly.
An enquiry, agreement in principle or application is not a guarantee of an offer or completion by a particular date. Arrange a secure document route before sending identity documents, bank statements or credit reports.
The initial conversation is free. Read the current Terms of Business and shared footer disclosure, then agree the service and written costs before chargeable work.
Ask which fees apply to your case, what they cover, when they are payable, how lender commission is handled and what happens if the application stops. Confirm any payment and refund terms before proceeding.
Read our Terms of BusinessAsk about the search scope and any limitations. Some deals are only available directly from a lender. We do not promise every lender or the lowest advertised rate.
Read Count Ready’s company and regulatory information and use the FCA firm-checking guidance to confirm current details, permissions and contact information.
Include relevant broker, lender, valuation, legal and exit fees. Discuss payments and total cost over the same period, and how the term and repayment structure affect them.
Phone and online service
We welcome enquiries from London buyers, homeowners and landlords, including Raynes Park, Little Venice, Sydenham Hill, Bethnal Green and Mile End. Our base is in Chelmsford; we have no London branch.
This London guide supports enquiries across Greater London. The region has 32 boroughs plus the City of London, as shown in the Greater London Authority’s area information. Give the actual property address and check its responsible council for planning and licensing enquiries.
The links below are existing borough and area guides. They describe service areas, not branch offices. The City of London and Westminster are distinct places within the wider region; tell us which address your enquiry concerns.
See also our East London guide and England mortgage coverage. Ask about appointment arrangements before travelling if you would prefer a face-to-face conversation.
See what clients say about their experience with the service.
View Google reviewsAsk about service, lender range, fees and communication for your own circumstances. Previous clients’ experiences do not predict a mortgage decision or the rate you will be offered.
Ask about the serviceProtection and other property finance
Discuss the household, income and property you want to protect. Compare costs, cover, exclusions and underwriting requirements with your existing policies.
For business or mixed-use property, discuss the use and borrowing purpose through our commercial mortgage service. For short-term borrowing, the bridging finance guide explains the importance of costs and a credible repayment exit; bridging does not automatically become a long-term mortgage.
Explain whether you are buying, reviewing an existing deal or planning to let a property. Give approximate figures, your deadline and any known property question. You can say what is still undecided.
Prefer to speak? Call 020 3950 8817 or request a callback.
Enquiring does not commit you to a mortgage or chargeable work. Agree a secure document route before sending identity documents, bank statements or credit reports.
Before choosing the next step
Count Ready supports mortgage enquiries across Greater London by phone and online from its Chelmsford base. We do not have a London branch. Call 020 3950 8817 or use the enquiry form. Give the property address so that the correct area and council can be identified. Ask about any possible face-to-face arrangements and confirm the location and availability before travelling.
An adviser reviews the borrowing you need, your income and spending, deposit, credit history and proposed property. They explain the scope of the lender search, recommendation, costs and application steps. The lender assesses the borrower and property and decides whether to make an offer. Your conveyancer checks the legal title and purchase documents; the broker does not find the home or replace that legal work.
The initial conversation is free. Read the current Terms of Business and shared footer disclosure, then confirm the service and written costs before chargeable work. Ask which fees apply, what they cover, when payment is due, how lender commission is handled and what happens if the application stops, including payment and refund terms.
Yes. Explain the approximate price range, deposit and its source, income, commitments and the monthly payment you would be comfortable with. Include other buying and ownership costs. When you have a property in mind, share particulars and known lease, service-charge, construction or building concerns. An agreement in principle is an initial indication; it does not guarantee approval of the property or a full mortgage offer.
No. The lender and valuer decide what evidence is needed for the particular building and application. Raise cladding, fire-safety or remediation concerns early and ask the seller, building owner or managing agent what information is available. An EWS1 form is used for valuation and lending purposes; it is not a life-safety certificate. Your conveyancer should explain the legal position and any relevant costs or protections.
You can ask for a review of your existing deal and circumstances. Bring the balance, remaining term, deal end date and any early repayment charge, plus known changes to income or the property. Compare a product transfer with the current lender and a remortgage elsewhere, including fees and total cost over the same period. If you need extra borrowing, explain the purpose. Changing lender is not automatically cheaper.
Yes. Tell the adviser how you earn and what evidence is available, or describe the credit issue, dates, amounts and whether it is current or settled. These facts are reviewed with spending, commitments, deposit or equity and the property. There is no single London-specific credit rule, universal income-document list or guaranteed lender. Agree a secure route before sending accounts, bank statements or credit reports.
New applications for Help to Buy: Equity Loan in England are closed. If you already have an equity loan, its obligations need to be considered when selling or remortgaging. Other schemes have separate eligibility, availability and costs. For shared ownership, budget for the mortgage on your share, rent on the remaining share and property charges; scheme acceptance does not establish mortgage approval.
No. GOV.UK’s current mandatory large-HMO licensing criteria do not include a three-storey requirement. A smaller HMO or another rented home can also fall within a local licensing scheme. Check the exact address, occupants and proposed use with the responsible council. Licensing and planning or lawful use are separate checks, and the mortgage lender must accept the intended letting arrangement.
No. Ask which lenders and products can be considered, how alternatives compare on suitability and complete cost, and what the service excludes. Some products are available only directly from a lender. Approval, valuation, evidence, legal work and any purchase chain affect the result and timing. Tell the adviser about a reservation deadline, offer expiry or deal end date before making commitments.
Content reviewed 26 October 2026. Lender criteria, products, schemes and property requirements can change. This page provides general information; personal mortgage advice requires an assessment.
Discuss the borrowing and the London property together. Ask what the service includes, what it costs and which details need checking.
Your home may be repossessed if you do not keep up repayments on your mortgage.