Start a first purchase
Explain where the deposit comes from and who is buying. Put the purchase costs beside the price so the discussion starts with the funds you can actually use.
Preparing for a first mortgageEaling · Mortgage advice by phone and online
Buying in Ealing, moving home or reviewing your mortgage? Talk through your plans with Count Ready by phone or online.
Free initial discussion from our Chelmsford base. Agree the service and written fees before chargeable work.
Your home may be repossessed if you do not keep up repayments on your mortgage. Any borrowing depends on assessment of the applicants and property.
Connect the finances, the home and your intended dates in one mortgage discussion.
Choose your starting point
Start with the purpose of the borrowing and the people applying.
Explain where the deposit comes from and who is buying. Put the purchase costs beside the price so the discussion starts with the funds you can actually use.
Preparing for a first mortgageTell us about the home you own, the equity you expect to release and your intended dates. Include the mortgage already held and any overlap between the transactions.
Moving-home mortgage questionsSet out the change you want: a deal review, a different term, additional borrowing or different applicants. Start with the current agreement and the reason for the change.
Discuss a remortgageSalary, business profits and contract payments need different conversations. Describe the income sources and changes before assuming a particular document list will fit.
Mortgage enquiries with business incomeMention relevant credit events or residence-permission details early. They need to be considered with the rest of the finances and the proposed home.
Credit concerns and mortgagesExplain the ownership, intended occupants and use of the property. Bring rent, costs, planning and licensing questions into the borrowing discussion.
Buy-to-let mortgage supportPut the figures together
Consider the funds needed now and the payments you expect to maintain.
Allow for conveyancing, survey work, mortgage charges, moving and work needed after purchase. Explain gifts, sale proceeds and when the money will be available.
If some savings need to stay available for emergencies or planned spending, say so. The amount available for a deposit should reflect those decisions.
Include household spending, debts, travel, childcare and other regular commitments. Add charges attached to the property, such as leasehold service charges or shared-ownership rent.
Discuss likely changes in earnings or spending. Borrowing and repayments need an individual assessment rather than an assumption based on Ealing’s location or the asking price.
Understand the home
Bring property details into the mortgage conversation from the start.
Request the lease, current charges and details of planned works. Ask your conveyancer to explain the rights and obligations, including alterations and block insurance.
Government guide to leasehold homesAn extension, loft conversion or subdivision may need supporting records. Give your conveyancer and surveyor the history you know and explain any missing documents.
Bring reservation details, incentives and expected completion dates. For shared ownership, include the actual share, rent, service charges and lease from the provider.
Shared ownership mortgage enquiriesInvestigate this property
Use the council guidance to frame questions for your conveyancer.
Ealing warns that its online planning history is incomplete. Ask your conveyancer about a formal land charge search and the evidence needed for previous works or changes of use.
Ealing’s planning-search guidanceEaling explains LLC1 register entries and the separate CON29 enquiries, including planning, building regulation and road matters. Ask which standard and optional enquiries are relevant to this purchase.
What Ealing’s official search includesTell the legal adviser exactly what is missing: a decision, completion record or consent. Agree how it will be investigated and keep the mortgage adviser informed of anything that affects the proposed property.
Explain the full picture
Prepare for a discussion about every applicant’s circumstances.
Separate basic salary from overtime, bonuses or other payments. Explain changes in hours, work or employment and the regular commitments each applicant has.
Describe the business, ownership and how money is paid to you. Discuss the accounts, tax records or other evidence available for your particular arrangement.
Director mortgage enquiriesExplain the payment basis, contract dates and any gaps. Include a recent change in status or a second source of income so preparation reflects the current circumstances.
Review the change you want
Consider existing borrowing, costs and the purpose of the change together.
Use the balance, rate, monthly payment, remaining term and deal end date. Add early repayment charges, other secured borrowing and any equity loan.
For a move, connect those details to the sale price, expected equity, onward purchase and dates. Tell us about proposed changes to the applicants.
Explain what any extra borrowing will fund. Consider fees, payments and the balance left over a common period, including after an initial rate ends.
A longer term can change the total repayment cost even if it reduces the monthly payment. Discuss the trade-offs in the context of your plans.
Review your mortgage arrangementsPlan the intended occupation
Establish the address, property use and the checks that apply.
Use Ealing’s postcode checker and current guidance. Selective designations began in April 2022 and January 2023 using pre-May-2022 ward boundaries; HMO and converted-building routes need separate checks.
Check the address and licence routeThe council warns that some older licences are held in a separate licensing module following a software change. Follow its register guidance if the record you need is missing.
Find Ealing’s property licence registersEaling’s guidance distinguishes Perivale’s Article 4 rules from the wider direction effective from 14 November 2025; the OPDC area has separate arrangements. Check the address and proposed change rather than relying on the licence alone.
Ealing’s small-HMO planning guidanceSet out the expected rent, management and maintenance costs, ownership and occupation. Discuss the intended use with the mortgage and insurance advisers. Planning, licensing and lending assessments answer different questions.
Prepare without guessing
Begin with the facts available, then agree the evidence required.
An approximate price, funds available and intended dates can start the conversation. Say which details are undecided so the next step is based on what is known.
Discuss identification, income, commitments, deposit sources and the property information needed for the circumstances. Use the secure route agreed with your adviser for detailed records.
Report changed earnings, spending, applicants, price or dates. A borrowing indication or agreement in principle is subject to requirements; a full application also involves the property.
Understand the agreement
Know the service and costs before chargeable work begins.
The Terms of Business and current footer disclosure explain the service and fees. Confirm the written costs, commission, payment points and refund terms before chargeable work.
Terms of BusinessUnderstand the products considered, the recommendation and the illustration. Ask how lender charges, the initial deal and later payments affect the comparison.
MoneyHelper on mortgage adviceRead the company details and ask about the advice available for your case. Use the FCA’s guidance when checking permissions and contact details.
About Count ReadyFrom questions to preparation
Keep the mortgage work and property enquiries connected.
Tell us who is applying, what you want to do and the questions you need help answering.
Confirm the written terms and the evidence needed before proceeding with chargeable work.
Review the mortgage proposal while your surveyor and conveyancer investigate the property.
Keep the information up to date and discuss outstanding requirements before relying on dates or funds.
For premises used by a business, visit commercial mortgages. If short-term borrowing is relevant, explain the purpose and exit plan through bridging finance.
Phone and online support
Contact Count Ready’s Chelmsford base to discuss your plans.
Our base is in Chelmsford. We support Ealing mortgage enquiries by phone and online, with no Ealing branch. Ask about face-to-face arrangements and availability before travelling.
Mortgage enquiries across EnglandGive the address if known and explain the property and purchase plans. The London guide provides established routes for related area and mortgage enquiries.
London mortgage enquiriesUse the enquiry form, call 01245 934515 or request a callback. A first discussion can establish the questions, service and preparation to consider.
Discuss your Ealing plansCheck business information
Review public information and discuss the service for your circumstances.
Public business details
Visit our Google profile for public business information and published customer feedback.
View the Google profileDiscuss the advice, communication and costs for the work you need. Feedback describes other people’s experiences and cannot predict acceptance or the outcome of your application.
Start the conversationConsider related protection
Discuss existing policies, household needs and how the home will be used.
Discuss who relies on your income, the mortgage and other commitments. Include existing life or critical illness policies when considering benefits, limits and exclusions.
Life insuranceExplain sick pay, savings and regular spending. Consider waiting periods, benefit limits and other cover in relation to your circumstances.
Income protection enquiriesFor a flat, establish what block insurance covers and what remains your responsibility. Explain letting, building work or other use changes when discussing home or landlord cover.
Home insuranceYour Ealing mortgage enquiry
Begin below, call 01245 934515 or request a callback. Agree a secure route with your adviser before sending detailed financial documents.
Preparing for your enquiry
Answers to practical questions about the mortgage and property checks.
Yes. Count Ready is based in Chelmsford and supports Ealing enquiries by phone and online. Begin with the form, a call or a callback request. We do not have an Ealing branch. If you would prefer to meet, ask whether a face-to-face appointment is possible and confirm the arrangements before travelling.
Explain whether you are buying, moving, reviewing a mortgage or planning a rental. Give approximate figures for the price, deposit or equity and the borrowing you are considering. Describe each applicant’s income and commitments, any relevant credit or residence questions and the dates involved. Agree a secure document route before sending detailed financial records.
Ealing Council warns that its online planning history is incomplete and directs buyers to a formal land charge search for complete planning-history information. Discuss the searches and any missing decisions with your conveyancer. Tell them about extensions, conversions and previous uses. An empty search result does not prove that work was approved or that no work took place.
Use the council’s postcode checker and current licence guidance for the address and proposed occupation. Selective licensing covers specified areas; mandatory and additional HMO rules depend on the property and households. Certain converted buildings also need separate consideration. The council lists selective designations from April 2022 and January 2023 using earlier ward boundaries, so a current ward name alone may be insufficient.
Ealing says older licences may not appear on its newer register because its software changed. The council points users to its separate licensing module for those records. Follow the council’s register guidance or ask its licensing team about the address. A missing entry should not be treated as proof that the property has no licence.
No. Ealing’s small-HMO guidance treats planning permission and licensing separately. It records different Article 4 arrangements for Perivale and the rest of the borough, with the OPDC area subject to separate directions. Check the actual address, existing lawful use and proposed change with the relevant planning authority. A licence does not establish mortgage eligibility or the suitability of insurance.
Yes. Explain how you earn, the records available and any recent changes. For credit concerns, include the dates, amounts and whether the matter is resolved. Where residence permission is relevant, give its type and dates. The full circumstances and current lender criteria determine the assessment; starting an enquiry does not guarantee acceptance or a particular rate.
Ask for the lease term, rent where applicable, service charges, block insurance and information about major works. Your conveyancer should explain obligations, restrictions and consents. For shared ownership, use the provider’s actual share, rent and lease terms in your budget. Raise construction and condition questions with your surveyor and adviser as well as the legal work.
Bring the current balance, payment, rate, remaining term, deal end date and any early repayment charges. Include other secured borrowing and any equity loan. Explain extra borrowing, applicant changes or a proposed sale and purchase. Compare fees, payments and the remaining balance over a common period, including what happens after the initial deal ends.
Read the Terms of Business and the current fee disclosure in the footer. Agree the service, written fees, payment stages, commission and refund terms before chargeable work. For insurance, describe existing cover, dependants, sick pay and how the property will be used. Consider the benefits, limits and exclusions of any proposal; an enquiry does not put cover in place.
Content reviewed: 26 October 2026. General information; individual advice depends on your circumstances and current criteria.
Useful next reading
Follow the established guides for the questions relevant to you.
Explain the property, finances and questions you want help with.