First-time buyers
Explore a realistic purchase budget and deposit. Include legal work, moving and other purchase costs, so your savings are not all committed to the deposit.
First-time buyer adviceBuying a home in Newcastle upon Tyne or reviewing your current mortgage? Speak to Count Ready about the choices, costs and property checks before you apply.
Our team is based in Chelmsford and offers advice by phone and online. Start with a free initial conversation about your plans and the questions you need answered.
Your home may be repossessed if you do not keep up repayments on your mortgage. The lender decides whether to offer a mortgage.
Advice around your circumstances
A broker assesses your circumstances, considers suitable options within its lender range and explains a recommendation. For a home purchase, your finances and the property need to fit the lender’s requirements. For a new mortgage deal, compare the overall cost as well as the monthly payment. Tell us what you know already and what is still undecided.
Explore a realistic purchase budget and deposit. Include legal work, moving and other purchase costs, so your savings are not all committed to the deposit.
First-time buyer adviceExplain your sale plans, equity and existing deal. Ask about early repayment charges and whether porting is possible under your lender’s current rules.
Discuss your home moveCompare a new deal with your current lender and a switch elsewhere. Bring the balance, remaining term, deal end date and any charge for leaving.
Remortgage adviceYour income evidence depends on how you trade and receive earnings. Explain your business structure and any recent change before discussing borrowing.
Self-employed mortgage adviceDiscuss missed payments, defaults or CCJs with their dates, amounts and settlement position. Ask about the checks needed before making applications.
Bad-credit mortgage guideExplain the expected rent, intended occupants and ownership structure. Licensing and planning need separate checks alongside the mortgage application.
Buy-to-let mortgage adviceReviewing your existing deal
A lower headline rate does not tell you the full cost of changing your mortgage.
Check when the deal ends, the outstanding balance, term and any early repayment charge. Tell the adviser about overpayments, planned moves or borrowing changes.
Ask about a product transfer with your current lender and a remortgage to another. The evidence, checks and flexibility can differ. Availability depends on your circumstances.
Compare payments, product fees, broker fees and any valuation, legal or exit costs. Understand the effect of changing the repayment term, rather than comparing the payment alone.
Start with the facts of your existing deal. Ask what can be arranged before it ends and what could delay progress; do not assume that every case takes the same time.
The property needs checking too
Share the exact address and property details early, whether you are considering a Tyneside flat, a city-centre apartment, a home in Gosforth or a shared rental in Heaton.
Tell your adviser and conveyancer about any cross-over lease or related freehold arrangement. The actual titles and lease terms matter to the lender’s security requirements.
For example, Accord’s published Tyneside-flat criteria require a charge over the freehold as well as the leasehold title. This illustrates a title check, not a lender recommendation or assurance of eligibility.
Ask about the lease term, ground rent, service charge, repair responsibilities and planned works. Your conveyancer checks the legal position.
Newcastle City Council has selective, additional HMO and mandatory HMO licensing schemes. Check which applies to the exact address and proposed occupancy, including any exemption.
The council’s current selective-licensing guidance records a new scheme for Byker Old Town and Greater High Cross from 1 October 2026. Check the boundary rather than relying on an older area list.
Newcastle City Council property licensingPlanning is a separate question. Ask the council to confirm the lawful use and any permission needed; a mortgage offer does not give permission to let.
Explain the building type, access and any known construction or cladding issue. For a new build, mention incentives, reservation dates and expected completion.
If work is needed, say whether the property is habitable and what you plan to change. A lender’s valuation supports its lending decision; discuss separate condition checks with a surveyor.
Phone and online advice is available for enquiries from Jesmond, Gosforth, Heaton and the wider area, including Gateshead and Tynemouth. Use the full address to identify the council: Newcastle City Council’s rules should not be assumed to apply throughout Tyneside. Count Ready has no Newcastle branch; our team is based in Chelmsford.
What happens next
Tell us whether you are buying, moving, remortgaging or investing. Share approximate figures and a deadline, and say which details you do not know yet.
Your adviser explains the income, spending, deposit, credit and property evidence needed. Agree a secure document route and ask when any credit search would happen.
Ask which alternatives were considered, why the product fits and what it costs. Read the mortgage illustration and fee disclosure before chargeable work.
The lender may need more evidence or a valuation before deciding. An agreement in principle is not a mortgage offer. Your conveyancer handles the legal work.
The lender, evidence, property and legal work affect the timetable. Count Ready cannot guarantee approval or a completion date.
Your initial conversation is free. Our current website disclosure says we usually charge £595 on mortgage offer and may also receive commission from the lender.
Your fee is agreed before chargeable work. Ask what it covers, when payment becomes due and what happens if you cancel. Read your written disclosure and current terms.
Read our Terms of BusinessConfirm the lender range for your particular case and any limits on the advice. Do not assume that a broker considers every product or guarantees the lowest rate.
See Count Ready’s company and regulatory information and the FCA’s guide to checking a firm. Check current status, permissions and appointed-representative details.
Speak by phone or online from Newcastle upon Tyne. If you want a face-to-face meeting, ask what arrangements are available before making travel plans.
Business premises and short-term borrowing
For commercial premises, an investment or short-term finance, explain the property use, borrowing structure and repayment plan. These needs may require a different route from a residential purchase.
With bridging finance, discuss the full costs and a credible repayment exit. Eligibility and regulation depend on the product and circumstances.
See clients’ comments about explanations, advice and communication.
View Google reviewsUse feedback alongside questions about who will advise you, the lender range, fees and application updates.
Previous experiences cannot predict your lender’s decision.
Ask about your mortgageAlongside your mortgage
Ask about cover for your household, income and home. Compare premiums, exclusions and policy conditions. Suitability and availability depend on your circumstances and underwriting.
Share what you are buying or changing, approximate figures and any deadline. Mention the property type, or say if you are still looking. For a remortgage, include your deal end date if known.
Prefer to talk? Call 01245 934515 or request a callback.
An enquiry does not commit you to a mortgage or chargeable work. Agree a secure route with your adviser before sending identity documents, bank statements or credit reports.
Common questions
No. Count Ready is based in Chelmsford and supports Newcastle upon Tyne customers by phone and online. This page describes our service, not a Newcastle branch. If you prefer to meet face to face, ask what arrangements are available before travelling.
Check the firm’s current FCA status and permissions. Ask which lenders and products it can consider for your circumstances, what its advice includes and how it is paid. Compare the recommendation, communication and overall mortgage cost alongside the broker fee; proximity or an advertised rate alone does not establish suitability.
The initial conversation is free. Our current website disclosure says we usually charge £595 on mortgage offer and may also receive commission from the lender. Your fee is agreed before chargeable work. Read the written fee disclosure and current Terms of Business for what is included, when payment is due and cancellation terms.
You can ask an adviser to compare a product transfer with your current lender and switching to another lender, taking account of eligibility, fees and overall cost. Start with your deal end date, outstanding balance, remaining term and any early repayment charge. Mention income or household changes and any plans to borrow more.
Yes. Start with your deposit, approximate purchase budget, income type, regular spending and any deadline. Say if you have not chosen a property or do not know a figure. An agreement in principle can help with planning, but it is not a mortgage offer; the lender still needs to assess you and the property.
Explain the leasehold and freehold arrangements and provide the property particulars through an agreed secure route. Lenders can have specific requirements for the titles they take as security. Your conveyancer needs to check the actual leases and titles. Do not assume that acceptance by one lender means every lender will accept the arrangement.
Use the exact property address to identify the responsible local authority. Newcastle City Council has selective, additional HMO and mandatory HMO licensing schemes. Properties in Gateshead, North Tyneside or elsewhere may be under another council. Check the current scheme boundary, exemptions, proposed occupancy and planning position; a mortgage offer is not permission to let.
Yes. Explain your business structure, trading history and how you receive income. Accounts, tax documents, salary, dividends or other business information may be relevant depending on the lender and your circumstances. Your adviser will explain the evidence needed; no fixed income calculation or approval applies to every case.
Yes. Give the adviser the type of issue, dates, amounts and whether it has been settled, together with your wider circumstances. Lender criteria differ, so discuss the facts and any credit searches before applying. A CCJ needs assessment rather than a blanket rule that every lender treats it the same way. Approval cannot be guaranteed.
There is no fixed three-day timetable. The lender, completeness of evidence, property valuation, legal work and transaction all affect timing. Tell your adviser about offer expiry dates or other deadlines early and ask what could delay progress. An adviser helps with the application; the lender decides whether to offer the mortgage.
MoneyHelper explains mortgage advice and direct-to-lender routes. Check the adviser’s permissions and current council information for a rental property.
Content reviewed 8 October 2026. Products, lender criteria and council requirements can change. This page gives general information; personal mortgage advice requires an assessment of your circumstances.
For advice elsewhere, see our England mortgage coverage.
Bring your questions about buying, your existing deal or a Newcastle upon Tyne property. We will explain our service, fees and what needs checking.
Your home may be repossessed if you do not keep up repayments on your mortgage.