Buying your first home
Tell us who is buying and how the deposit is being funded. Include the money needed for the transaction and the spending you expect after moving.
First-time buyer mortgage supportEssex · Based in Chelmsford
Planning a purchase, a move or a mortgage review? Discuss the finances and the property with Count Ready by phone or online.
Free initial discussion. Agree the service and written fees before chargeable work.
Your home may be repossessed if you do not keep up repayments on your mortgage. Borrowing depends on assessment of the applicants and property.
Explain the home, the people applying and the questions you need help answering.
Begin with the borrowing purpose
Choose the questions relevant to the purchase or change you are considering.
Tell us who is buying and how the deposit is being funded. Include the money needed for the transaction and the spending you expect after moving.
First-time buyer mortgage supportDescribe the sale and onward purchase together. Bring the mortgage already held, expected equity and any early repayment charges into the discussion.
Discuss a move and the current mortgageExplain the change you want, whether it involves a deal ending, additional borrowing, a different term or changing applicants.
Remortgage enquiriesExplain the business, how income reaches you and the records available. Raise changes in work or ownership early.
Self-employed mortgagesDescribe the dates and status of an IVA, judgment, default or repayment arrangement. Include current payments and the rest of your financial position.
Mortgages with credit concernsSet out the intended ownership, occupants, rent and costs. Identify the council area so property-use and licensing questions can be investigated.
Buy-to-let mortgage enquiriesWork from your figures
Consider the purchase funds and the household budget together.
Separate the deposit from legal work, survey fees, mortgage charges, moving and repairs. Explain gifts, sale proceeds or other conditions affecting when funds can be used.
Include savings you need to retain and spending already planned. For shared ownership, add the actual rent and charges rather than budgeting for the mortgage payment alone.
Set out debts and household commitments, including travel, childcare and other regular costs. Discuss foreseeable changes to earnings or expenditure.
Choose a monthly-payment range you would be comfortable maintaining. Borrowing needs an individual assessment; a property price or an online calculation cannot establish affordability.
Explore remortgage repayment illustrationsInvestigate the address
Identify the authority and professional enquiries relevant to the actual home.
Use the address to identify the council responsible for local planning. Ask your conveyancer about alterations, restrictions and any missing approvals before relying on the intended use.
Who handles local services in EssexThese are unitary authorities, separate from Essex County Council. Check the relevant authority’s property guidance and explain the precise location when making enquiries.
Council arrangements for Southend and ThurrockFor a flat, ask about the remaining lease, service charges, block cover and major works. Your conveyancer can explain obligations and consents, including earlier alterations.
Official leasehold-home guidanceAsk property-specific questions
Use the official information to guide further enquiries.
The government service describes long-term area risk, including possible causes. Use it alongside known flooding, drainage history and the questions raised by the professionals investigating the home.
Check long-term flood riskEssex’s flood team explains how to search its map and choose data layers. Record what needs clarification rather than interpreting a map as a guarantee about the individual property.
Essex flood-map guidanceTell the conveyancer, surveyor and mortgage adviser about known flood events, repairs or insurance difficulties. Establish what further enquiries and cover discussions are needed for the actual home.
Discuss each applicant
Explain how you earn, what has changed and the records available.
Explain basic salary, additional earnings and changes in role, hours or employment. Include commitments and other relevant income for each applicant.
Describe the trading structure, ownership and salary, drawings or dividends. Agree the evidence required for the particular circumstances.
Preparing a director enquiryRaise a relevant visa, contract change, income gap or credit concern before applications. Explain dates and the current position so preparation reflects the full case.
UK visa mortgage enquiriesBring the current agreement
Compare the proposed change with the mortgage and commitments already held.
Use the balance, current rate, payment, remaining term and deal end date. Note early repayment charges and any other borrowing secured on the home.
Explain the purpose of additional funds or the reason for changing the applicants. If moving, connect this to the sale, expected equity and onward purchase.
Consider fees, payments and the balance left, including after an initial rate ends. Ask how a change of term affects the total repayment cost.
A new arrangement should be considered against your circumstances and plans. Do not assume that changing lender, reducing a payment or raising more money will automatically save money.
Talk through the mortgage changeCheck the council area
Different local authorities can have different requirements.
Licensing requirements depend on the council area and the property’s occupation. Establish occupants, households, facilities and any exemptions; planning and licensing need separate checks.
Identify the responsible councilChelmsford describes its mandatory HMO requirements and states that it has no additional or selective licensing schemes. Check the current guidance for the proposed occupation.
Chelmsford HMO licensingThurrock’s additional HMO scheme began on 7 September 2025 and covers all borough wards for specified three- or four-person HMOs. Its scope should not be applied to another council’s area.
Thurrock additional HMO licensingPrepare ownership details, expected rent, maintenance and management costs, and periods without rent. Explain the intended property use when discussing the mortgage and landlord insurance.
Start with what is known
Agree the evidence needed and how to provide it.
Give the purpose, applicants, approximate figures and dates. Say which details remain undecided so the discussion reflects what is actually known.
Discuss the income, deposit, commitments and property evidence needed. Use the secure route agreed with your adviser for financial documents rather than placing them in an initial message.
Mention secured loans, an existing equity loan or shared-ownership rent and lease terms. Keep the mortgage adviser informed if the finances, property or dates change.
Official shared-ownership guidanceAgree the service in writing
Confirm the service and written costs before chargeable work.
Use the current Terms of Business and footer disclosure. Agree the service, fees, payment stages, commission and refund terms before chargeable work.
Read the Terms of BusinessAsk which products are considered and how the illustration, lender charges and later payments fit your circumstances.
MoneyHelper on mortgage adviceRead Count Ready’s business information and raise questions about the advice available. The FCA explains how to check permissions and contact details.
About Count ReadyFrom enquiry to preparation
Keep the information, advice and property enquiries connected.
Tell us about the purchase or change, the applicants and the questions you want to resolve.
Confirm the written terms and evidence required for the circumstances before chargeable work.
Review the recommendation while conveyancing and survey work investigate the actual property.
Discuss changes, conditions and unresolved questions before relying on dates or funds.
For business premises, see commercial mortgages. For a short-term borrowing enquiry, explain the purpose and proposed exit through bridging finance.
Contact our Chelmsford base
Phone and online appointments support the area without a branch in every town.
Start by phone or online from anywhere in Essex. Ask about face-to-face arrangements and availability before travelling; Count Ready does not have a branch in every town.
Chelmsford mortgage enquiriesUse the established local guides for further preparation. A guide describes a service area and does not establish that a branch is located there.
ChelmsfordTell us where the property is and how the move fits your plans. Phone and online appointments also support enquiries across England.
Mortgage enquiries across EnglandConsider the household and property
Review needs, existing cover and the intended use of the home.
Discuss household commitments and policies already held. Consider the benefits, limits and exclusions of life and critical illness cover against the needs discussed.
Life insuranceBring sick-pay arrangements, savings and regular expenses into the conversation. Discuss waiting periods, benefit limits and any existing protection.
Income protectionCheck the responsibilities for a flat’s block cover and explain letting, building work or other occupation changes. Discuss home or landlord cover for the intended use.
Home insuranceStart an Essex enquiry
Complete the form below, call 01245 934515 or request a callback. Please keep the message brief and agree a secure route before sending financial documents. An enquiry does not confirm an appointment.
Practical questions
Answers to help you prepare for a discussion.
Count Ready is based in Chelmsford and supports mortgage enquiries by phone and online. Start with the form, call 01245 934515 or request a callback. If meeting in person is important to you, ask about the location and availability before travelling. We do not have a branch in every Essex town.
Yes. Explain the type of home you are considering, approximate budget, deposit and who will apply. Include income, regular commitments and intended dates. A discussion can establish the preparation needed, but any borrowing indication remains subject to current lender requirements. A full application also involves assessment of the actual property.
Essex County Council’s guidance directs local housing and planning matters to district, borough or city councils. Southend-on-Sea and Thurrock are separate unitary authorities. Use the property’s address to identify the relevant council and ask your conveyancer which planning records, searches and consents need checking. The county name alone does not identify the planning authority.
Use the government’s long-term flood-risk service and the relevant local flood information as starting points. Essex County Council also provides an interactive flood map with address and layer guidance. Discuss the results, past flooding, drainage and insurance questions with your conveyancer, surveyor and adviser. An area map cannot establish whether an individual home will flood or guarantee that insurance will be available.
No. Check the property’s council area, address, occupants, households and facilities against current guidance and exemptions. For example, Chelmsford states that it has no additional or selective licensing schemes, while Thurrock operates borough-wide additional HMO licensing for specified smaller HMOs. Check planning requirements separately. The licence position does not determine mortgage eligibility or insurance cover.
Tell us how the business operates, your ownership and how you are paid. Explain recent changes and the accounts, tax records or other evidence available. Requirements depend on the applicants and current lender criteria. Agree the document list for your circumstances rather than assuming every business needs the same trading history.
You can explain the circumstances for an assessment. Include when the events occurred, amounts, current status and any continuing payments. These details need to be considered with income, commitments, deposit and the proposed property. Discuss preparation before applications are made. An enquiry does not guarantee acceptance, a particular rate or a quick mortgage offer.
Prepare your balance, rate, payment, remaining term, deal end date and any early repayment charges. Include other secured loans, any equity loan and proposed applicant changes. For a move, explain the sale, expected equity, purchase and dates together. Compare payments, fees and remaining debt over the same period, including after an initial deal ends.
Obtain the lease term, charges, ground rent where relevant, insurance arrangements and planned major works. Your conveyancer should explain restrictions, rights and responsibilities. For shared ownership, include the provider’s actual share, rent and lease in the budget. Ask your surveyor and adviser about condition, construction or other property questions alongside the legal enquiries.
Read the Terms of Business and the current fee disclosure in the footer. Confirm written fees, payment stages, commission and refund terms before chargeable work. For protection, explain household needs, existing policies, sick pay and property use. Discuss benefits, limits and exclusions. Sending an enquiry does not put insurance in place or confirm an appointment.
Content reviewed: 26 October 2026. General information; individual advice depends on your circumstances and current criteria.
Tell us what you are planning and the preparation you want to discuss.