Buying a home
Talk through your deposit, budget and what to prepare before applying, whether you’re a first-time buyer or moving home.
First-time buyer supportCount Ready · Mortgage & insurance advice
Buying a home, remortgaging or unsure where you stand? Tell us your situation. We’ll help you understand what matters, what to prepare and how to move forward.
Our initial mortgage evaluation has no fee. If you proceed, we explain and agree any fees before chargeable work. View our fees.
Advice by phone and online
Mortgage and protection support
Fees agreed before chargeable work
Let’s talk about your plans
Leave your contact details and a short message about what you need. If you have a preferred call time or a deadline, mention it below.
Please leave out bank account numbers, passport details and copies of financial or immigration documents. Your adviser can confirm a secure way to send documents if needed.
Advice that starts with you
Your plans, income and timescale deserve a proper conversation. Whether you’re ready to act or still weighing things up, tell us what you want to achieve.
Talk through your deposit, budget and what to prepare before applying, whether you’re a first-time buyer or moving home.
First-time buyer supportIf your deal is ending or your circumstances have changed, discuss your plans and the points to consider before deciding what to do.
Remortgage supportSelf-employed, a visa holder or worried about your credit history? Explain your circumstances so we can identify what needs checking.
About Count ReadyWe can also discuss buy-to-let, commercial property finance, life insurance, critical illness cover and income protection. Use the same form and tell us what you need.
What happens next
Share your goal, your timescale and the questions you’d like answered. You don’t need a completed application to start.
We’ll discuss the factors that may affect your options and explain what information we need to assess your enquiry.
Understand the next stages and any fees that apply before asking us to undertake chargeable work.
Mortgage availability and approval depend on your circumstances, lender criteria and further checks.
Before you enquire
Know what to expect before you take the first step.
You can start by explaining your plans and giving a rough outline of your circumstances. If documents are needed, your adviser will explain what to gather and confirm a secure way to send them.
The initial mortgage or loan evaluation is free. For most applications, the published fees are £199 at processing and £595 when a standard mortgage offer is issued. For standard applications by visa holders living in the UK, the £595 offer fee applies without a separate £199 processing fee. International and specialist cases may cost more. We agree applicable fees before chargeable work. Check our Terms of Business for the full stages, exceptions and refund conditions.
Yes. Tell us about your income, credit history, visa status or property plans so we can understand what needs checking. Mortgage eligibility depends on your circumstances and the lender’s criteria.
We offer mortgage and insurance advice by phone and online for UK customers. You can speak to Count Ready without visiting our Chelmsford office.
Yes. Add a preferred time and any important deadline in your message. A request does not confirm an appointment time. If you prefer to speak directly, call 01245 934515.
Tell us where you are. Let’s work out the next step together.
