Buy your first home
Tell us who will apply, your approximate savings and how the deposit has been built. Include any gift and the other purchase costs you need to allow for.
First-time buyer mortgage enquiriesHackney · Phone and online advice
Buying in Hackney or considering a mortgage change? Discuss the home, your finances and the next steps with Count Ready.
Start with a free discussion by phone or online from our Chelmsford base. Agree the service and written fees before chargeable work.
Your home may be repossessed if you do not keep up repayments on your mortgage. Borrowing depends on assessment of the applicants and property.
Discuss the borrowing alongside lease costs, previous work and your plans for using the home.
Start with your plans
Explain the purchase or change you are considering.
Tell us who will apply, your approximate savings and how the deposit has been built. Include any gift and the other purchase costs you need to allow for.
First-time buyer mortgage enquiriesExplain the sale and onward purchase, the mortgage already held and your expected equity. Raise the dates and any period when ownership could overlap.
Prepare for a moveSet out whether you want a new deal, more borrowing, different applicants or a change to the repayment term. Include the current agreement and charges.
Start a mortgage reviewDescribe your working arrangement, payment sources and recent changes. Tell us what evidence you have before gathering detailed documents.
Self-employed mortgage enquiriesGive relevant residence-permission or credit-event details early. These form part of the whole case rather than a decision based on one label.
UK visa mortgage enquiriesDiscuss ownership, expected rent, costs and the people who will live there. Bring licensing, alterations and insurance questions into the enquiry.
Buy-to-let mortgage enquiriesWork from the actual figures
Connect the borrowing to the costs of buying and living there.
Put the deposit alongside legal fees, survey costs, mortgage charges, moving expenses and repairs. Keep any intended emergency reserve in view.
Explain when funds will be available, especially if they depend on another property sale. Mention gifts or other conditions affecting the money.
Include bills, council tax, debts, insurance, maintenance and your actual household commitments. Add leasehold service charges or estate charges where relevant.
Tell us the payment you would be comfortable maintaining. Consider expected changes to work or spending and how a different mortgage term affects your wider plans.
Look beyond the asking price
Identify the details that need checking alongside your finances.
Ask for the lease, charges, block insurance and any planned major works. Your conveyancer can explain restrictions, consents and responsibilities before you rely on the advertised costs.
Official leasehold-home guidanceExplain what has changed and provide the documents held. Raise the conversion, extensions or subdivision with your conveyancer and surveyor so missing approvals and condition questions can be investigated.
Share the reservation terms, incentives and specification. Discuss the anticipated completion date and what changes to timing, price or the property would mean for the mortgage plan.
Tell the relevant professionals about known flooding, repairs or difficulty obtaining insurance. The official flood-risk service describes an area’s long-term risk; it cannot predict flooding at an individual home.
Check long-term flood riskInvestigate this address
Use current council guidance when discussing the evidence with your conveyancer.
Hackney’s guidance says planning powers transferred from the LLDC on 1 December 2024 and some records are still being added. Follow its instructions if the application you need is missing or the register is unavailable.
Hackney planning records and missing applicationsHackney distinguishes information freely available online from a full local land charges search. Its standard full search combines LLC1 with Part 1 CON29 enquiries; Part 2 enquiries are separate.
Hackney local land charges guidanceDiscuss relevant planning conditions, conservation or listed-building issues and other restrictions with your conveyancer. Supply known work and previous-use information. A restriction may affect the plan even after ownership changes.
Ask which records, searches and professional enquiries this property needs. The planning history, survey, conveyancing and lender assessment answer different questions.
Consider every applicant
Explain how you earn, what has changed and the records available.
Separate basic pay from variable earnings and explain changes in role, hours or employment. Include regular commitments and other relevant income.
Explain the business structure and your share, salary, dividends or other income. Agree the accounts, tax or other evidence required for the circumstances.
Company director mortgage preparationSet out contract dates, payment basis and any gaps or changes. Identify the records available so the preparation reflects your situation and current criteria.
Bring the current mortgage
Consider the existing agreement, new borrowing and timing together.
Bring the balance, rate, payment, remaining term, deal end date and early repayment charges. Include other loans secured on the home and any equity loan.
Explain the sale and purchase together if you are moving. Tell us about changed applicants, expected equity and the timing of both transactions.
State the purpose of additional borrowing. Look at payments, fees, remaining debt and what happens when an initial deal ends.
If the term changes, ask how that affects the full repayment plan and total cost. A lower payment may mean repaying the loan for longer.
Discuss your existing mortgageCheck the current requirements
Establish the position for the address and intended occupation.
Selective licensing applies in seventeen listed Hackney wards. Use the council’s current address and household guidance, including exemptions, to establish the requirements for the rental.
Check which Hackney property licence is neededThe borough-wide additional scheme runs from 1 May 2026 to 30 April 2031. Its notice excludes section 257 HMOs and sets out other exemptions. Confirm the building and proposed use rather than assuming every converted flat has the same position.
Read the additional HMO designation noticeInclude ownership, occupants, rent, maintenance, management and periods without rent. Establish the planning and licensing positions separately, and explain the use when discussing the mortgage and insurance.
Buy-to-let borrowing enquiriesInclude the other arrangements
Bring rent, charges, lease terms and secured loans into the discussion.
Bring the provider’s actual share, rent, charges and lease into the budget. Discuss the continuing costs alongside the mortgage and any intention to buy further shares.
Shared ownership mortgage enquiriesHelp to Buy: Equity Loan in England is closed to new applications. If your home already has a loan, explain it when reviewing the mortgage, planning repayment or selling.
Reviews involving an equity loanAgree the service in writing
Confirm the costs and terms for your case before chargeable work.
Use the Terms of Business and current footer disclosure to understand the service. Confirm fees, payment stages, commission and refund terms before chargeable work.
Read the Terms of BusinessAsk which products are considered and why the recommendation suits your circumstances. Review the illustration with lender charges and other transaction costs.
MoneyHelper guidance on mortgage adviceRead Count Ready’s company information and the FCA guidance on permissions and contact details. Ask about the advice available for your enquiry.
About Count ReadyFrom enquiry to preparation
Keep advice, property enquiries and evidence connected.
Give the purpose, applicants, approximate figures and intended dates, with the questions you want to resolve.
Confirm the written terms and evidence needed. Use the secure route agreed for detailed financial documents.
Review the recommendation and illustration while survey and conveyancing work investigate the home.
Keep the information current if work, income, commitments, the property or dates change. Discuss conditions before completion.
For business premises, see commercial mortgages. Raise a short purchase or works deadline separately through bridging finance.
Contact our Chelmsford base
Phone and online appointments support enquiries across England.
Count Ready is based in Chelmsford and does not have a Hackney branch. Face-to-face appointments may be possible in some circumstances; agree the location and availability before travelling.
Mortgage enquiries across EnglandShare the address if known or explain the search and property type. Follow the London guide for established area and mortgage routes.
London mortgage guideStart through the form, call 01245 934515 or request a callback. Explain the plans and preparation you want to discuss.
Start a Hackney mortgage enquiryCheck public information
Read feedback and ask about the service for your circumstances.
Public business information
Read the business information and published customer feedback on our profile.
View Count Ready on GoogleAsk about the advice, communication, costs and next step. Published feedback cannot establish your mortgage eligibility or predict the outcome of an application.
Discuss your mortgage plansConsider the household and home
Discuss needs, existing cover and the intended property use.
Explain household commitments, the people who rely on your income and policies already held. Consider benefits, limits and exclusions against the needs discussed.
Life insurance enquiriesBring sick pay, savings and regular expenses into the discussion. Consider waiting periods, benefit limits and existing arrangements.
Income protection enquiriesFor a flat, establish block cover and your responsibilities. Explain tenants, building work or other occupation changes when discussing home or landlord insurance.
Home insuranceStart your Hackney enquiry
Use the form, call 01245 934515 or request a callback. Keep detailed financial documents for the secure route agreed with your adviser.
Your questions
Clear answers to help you prepare for an enquiry.
No. Our base is in Chelmsford and we support Hackney mortgage enquiries by phone and online. Use the form, call or request a callback to begin. Face-to-face appointments may be possible in some circumstances; confirm the location and availability before travelling.
There is no single amount based on the area alone. Explain the applicants, income, regular commitments, deposit and property plans. Include the monthly payment you would feel comfortable maintaining and foreseeable changes. Any borrowing indication or agreement in principle is subject to the lender’s requirements; a full application also involves assessment of the property.
Get the lease term, ground rent, service charges, insurance details and information about planned works. Tell your conveyancer about alterations, the conversion and missing documents. Raise condition, construction and building-safety questions with the relevant professionals. The lender’s valuation does not replace your survey or legal enquiries, and it does not guarantee the property will be accepted.
Hackney says planning powers transferred from the London Legacy Development Corporation to local councils on 1 December 2024. Former LLDC records are still being added to its register, so some may be unavailable. Follow the council’s current instructions and ask your conveyancer how to obtain any missing evidence. An absent online record does not establish that work was approved or never took place.
No. Hackney’s guidance lists seventeen wards for selective licensing and explains separate mandatory and additional HMO requirements. The appropriate route depends on the address, occupants, households, facilities and exemptions. Use the council’s ward check and guidance for the actual property. A property licence does not establish mortgage eligibility or insurance cover.
The council’s public notice designates the whole borough from 1 May 2026 to 30 April 2031. Its scope excludes section 257 HMOs and includes statutory exemptions, so a converted block should not be classified by appearance alone. Confirm the property and intended occupation with the council and establish planning requirements separately.
Yes. Describe the business or contract, how you are paid and the records available. Include changes in ownership, earnings or working arrangements and any gaps. Evidence requirements depend on the applicants, borrowing and current lender criteria. Agree what is needed for your circumstances rather than assuming all cases need the same number of years of accounts.
Yes. Explain the dates, amounts and current status of credit events, or your residence permission and relevant dates. These details are considered alongside income, commitments, deposit and the property. Discuss preparation before applications are made. An enquiry cannot guarantee acceptance, a particular rate or a mortgage offer.
Prepare your current balance, rate, payment, remaining term, deal end date and any early repayment charges. Include other secured loans or equity loans, changes to applicants and the purpose of additional funds. For a move, connect the sale, expected equity, purchase and dates. Compare costs and remaining debt over a common period, including after the initial deal.
Read the Terms of Business and the current fee disclosure in the footer. Agree written costs, payment stages, commission and refund terms before chargeable work. For insurance, explain household needs, existing policies and property use. Review the recommended benefits, limits and exclusions; discussing cover does not establish that every risk will be insured.
Content reviewed: 26 October 2026. General information; advice depends on your circumstances and current criteria.
Continue preparing
Established routes for further reading.
Start with the purpose, applicants and the questions you want to address.