Buying your first home
Set out the savings you intend to use, their source and who will apply. Start the discussion before choosing a property if you want help preparing the borrowing and budget.
First-time buyer enquiriesRomford · Phone and online advice
Buying a home in Romford or reviewing your mortgage? Discuss the borrowing, budget and property questions with Count Ready.
Start with a free discussion by phone or online from our Chelmsford base. Agree the service and written fees before chargeable work.
Your home may be repossessed if you do not keep up repayments on your mortgage. Borrowing depends on assessment of the applicants and property.
Discuss the price and your finances alongside lease details, work on the home or plans to let it.
Start with your plans
Explain the purchase or change you are considering.
Set out the savings you intend to use, their source and who will apply. Start the discussion before choosing a property if you want help preparing the borrowing and budget.
First-time buyer enquiriesExplain your sale, the mortgage you hold and the money expected from completion. Include the proposed purchase and any difference between the two dates.
Plan a home moveTell us whether you want a different deal, term, amount or combination of applicants. Explain the purpose of extra borrowing and any other loan secured on the home.
Remortgage enquiriesDescribe how earnings reach each applicant and what records are available. Raise changes in business ownership, contracts or income early.
Self-employed mortgage enquiriesExplain your UK residence permission or previous credit events with their relevant dates. These details form part of the full mortgage assessment.
UK visa mortgage enquiriesDescribe the property, ownership and intended occupation. Include ongoing costs and address-specific licensing or planning questions.
Buy-to-let mortgage enquiriesWork from the actual figures
Connect the borrowing to the costs of buying and living there.
Work with the price of the home you are considering and the money you have available. Keep legal fees, surveys, mortgage costs, moving expenses and immediate repairs in the calculation.
Explain any gift or money tied up in another property, and when it would be available. Include the cash reserve you want to retain after buying.
State the payment you would feel comfortable maintaining. Discuss expected changes to earnings or spending, and how different mortgage terms and payments would affect the plan.
Look beyond the asking price
Identify the details that need checking alongside your finances.
Get the lease and current charge information, including major works and block insurance. Ask your conveyancer to explain use restrictions and responsibilities, and raise unresolved building questions.
Official leasehold guidanceMention extensions, loft conversions, structural changes or other alterations. Provide the documents you hold and agree what further evidence, survey or legal enquiries are needed.
Share the reservation terms, incentives, property specification and anticipated completion date. Discuss what happens if the price, specification or timing changes before completion.
Raise previous flooding, repairs and insurance issues, as well as survey findings. The official long-term flood service gives area information and cannot predict flooding at an individual home. Agree what further investigation the property needs.
Check long-term flood riskInvestigate this address
Use current council guidance when discussing the evidence with your conveyancer.
Havering provides application information from 1990 and copies of documents for applications received since January 2003. Its main website search does not return detailed plans; follow the council’s planning search guidance.
Havering planning searchesAsk your conveyancer which decision notices, conditions and evidence of building work are relevant. If records cannot be viewed or are incomplete, agree how the gaps will be investigated.
Havering explains that local authority searches can include LLC1, CON29 and optional enquiries. Ask your conveyancer which searches the purchase needs and what their results mean for the property.
Havering local land charges guidanceAn online planning record, a survey and the lender’s property assessment answer different questions. Bring known work and missing evidence into the conversation early; a search entry alone cannot settle whether a home is suitable for the mortgage.
Consider every applicant
Explain how you earn, what has changed and the records available.
Explain basic pay, overtime, bonuses or other earnings for each applicant. Mention changes in role, hours or employment, alongside regular commitments.
Describe the business structure, ownership and how you are paid. Agree which accounts, tax or other records are needed for the circumstances.
Company director mortgage enquiriesSet out the current arrangement, payment basis, renewal dates and any gaps in work. Tell us what evidence you hold so preparation can reflect the actual situation.
Bring the current mortgage
Consider the existing agreement, new borrowing and timing together.
Bring the balance, rate, payment and remaining term, plus the deal end date and any early repayment charges. Include other borrowing secured on the property.
For a move, explain the sale and purchase as one plan. Raise the expected equity, dates and any period when the two homes might overlap.
Describe changes to applicants or the purpose of extra funds. Review fees, payments and remaining debt over the same period, including the position after the initial mortgage deal.
Extending a term can change the payment while leaving the loan outstanding for longer. Ask how the full repayment plan and total cost would change.
Prepare for a mortgage reviewCheck the current requirements
Establish the position for the address and intended occupation.
Havering’s current scheme runs from 18 March 2026 to 17 March 2031 and covers seven wards. Use the council’s guidance to check the property’s ward and applicable exemptions.
Havering property licensing guidanceThe additional HMO scheme covers all Havering wards from 18 March 2026. Confirm the appropriate scheme and planning position for the proposed occupation with the council; selective boundaries alone do not answer those questions.
Havering HMO licensing and planning guidanceInclude ownership, intended tenants, rent, maintenance and other expenses. Discuss periods without rent and the property’s insurance. A licence is not evidence that a lender or insurer will accept the proposal.
Buy-to-let enquiriesInclude the other arrangements
Bring rent, charges, lease terms and secured loans into the discussion.
Bring the provider’s details, the share, rent, charges and lease. Look at the continuing costs alongside the mortgage and explain any plans to buy further shares.
Shared ownership enquiriesHelp to Buy: Equity Loan in England is closed to new applications. If there is already a loan on your home, raise it when discussing a sale, repayment or change of mortgage and check the required steps.
Mortgage reviews with Help to BuyAgree the service in writing
Confirm the costs and terms for your case before chargeable work.
Discuss your requirements and the scope of the advice. Confirm the written terms for your enquiry, including fees, payment stages, commission and refund terms, before chargeable work.
Read the Terms of BusinessReview the mortgage illustration and charges alongside legal, survey and other purchase costs. Ask which products are considered and how the recommendation relates to your circumstances.
MoneyHelper guidance on mortgage adviceRead Count Ready’s company information. The FCA’s guidance explains how to check a firm, its permissions and the contact details for the service you need.
About Count ReadyFrom enquiry to preparation
Keep advice, property enquiries and evidence connected.
Tell us what you want to do, who is applying, the approximate figures and intended timing. Mention known property or evidence questions.
Confirm the appointment format, written terms and evidence needed. Send detailed documents through the secure route agreed for your enquiry.
Consider the recommendation, illustration and conditions. Keep surveys and conveyancing enquiries moving alongside the lender’s assessment.
Report changes to applicants, work, income, commitments, property or dates. Discuss any outstanding conditions before completion.
If you have a short purchase or works deadline, raise bridging finance separately. For business premises, see commercial mortgages.
Contact our Chelmsford base
Phone and online appointments support enquiries across England.
Count Ready’s base is in Chelmsford. We do not have a Romford branch. Face-to-face appointments may be possible in some circumstances; confirm the place and availability before travelling.
Mortgage services across EnglandProvide the address if known or explain where you are considering a home. Use the London guide for established mortgage and area routes.
London mortgage guideUse the form below, call 01245 934515 or request a callback. Explain the decision or preparation you want help with.
Start your Romford mortgage enquiryCheck public information
Read feedback and ask about the service for your circumstances.
Public business information
View published customer feedback and contact information on our business profile.
View Count Ready on GoogleAsk about the advice, communication, costs and next step. Published feedback cannot establish your eligibility or how long another mortgage application will take.
Discuss your requirementsConsider the household and home
Discuss needs, existing cover and the intended property use.
Explain who depends on your income, household commitments and policies already held. Review needs, benefits and exclusions before deciding on cover.
Life insuranceBring sick pay, savings and regular outgoings into an income-protection discussion. Consider waiting periods, benefit limits and existing cover.
Income protection enquiriesClarify the block policy and your responsibilities for a flat. Explain tenants, building work or changes of occupation when discussing home or landlord insurance.
Home insuranceStart your Romford enquiry
Use the form, call 01245 934515 or request a callback. Keep detailed financial documents for the secure route agreed with your adviser.
Your questions
Clear answers to help you prepare for an enquiry.
Count Ready is based in Chelmsford and handles Romford enquiries by phone and online. There is no Romford branch. You can start with the enquiry form, call or request a callback. Face-to-face appointments may be possible in some circumstances; agree the location and availability before travelling.
Explain what you want to buy or change, who is applying and your intended timing. Prepare approximate income, deposit and commitments, including where the deposit comes from. Include your comfortable monthly budget and any property questions. Agree the evidence needed for your circumstances before sending detailed documents through the secure route provided.
Request the lease term, service charges, ground rent, planned major works and insurance details. Ask your conveyancer to explain restrictions and obligations. Raise building condition, construction and safety questions early. The lender considers the property as well as your finances; neither the asking price nor an agreement in principle establishes that a particular flat will be accepted.
Havering says its planning application search contains information from 1990, with copies of documents for applications received since January 2003. Use the dedicated planning search rather than the main council website search. If a document is missing or cannot be viewed, ask your conveyancer what evidence is required and how to obtain it.
Havering’s current selective scheme covers seven wards, while its additional HMO scheme covers all borough wards. Both started on 18 March 2026. Check the actual address, occupation, scheme details and exemptions with the council. Mandatory HMO licensing and planning requirements also need consideration. A licence does not establish mortgage eligibility or insurance cover.
Yes. Explain how each applicant earns, the business structure or contract arrangements and any recent changes. Tell us which records are available, including salary, dividends or business income where relevant. The evidence requested and potential mortgage options depend on the whole case and current lender criteria; there is no single accounts rule for every enquiry.
Raise these details at the start. Explain residence permission and relevant dates, or the dates, amounts and status of credit events. These are considered alongside income, commitments, deposit and the property. Discuss the appropriate preparation before applications are made. An enquiry cannot guarantee acceptance, a rate or a particular mortgage.
Prepare the current balance, rate, payment, remaining term, deal end date and early repayment charges. Explain other loans secured on the property, changes to applicants and any extra borrowing. For a move, include the sale and purchase dates and expected equity. Compare the total proposal over the same period, including costs and the remaining debt.
Read Count Ready’s Terms of Business and the fee disclosure in the page footer. Confirm the written fees, when they become payable, commission and refund terms for your case before chargeable work. Ask what mortgage products the advice covers and include lender, legal and other transaction costs when reviewing the proposal.
For shared ownership, provide the share, rent, charges and lease. Help to Buy: Equity Loan in England is closed to new applications; tell us about an existing loan when discussing a sale or mortgage change. Insurance discussions should cover household needs, existing policies and property use. Cover, benefits and exclusions depend on the policy.
Content reviewed: 10 October 2026. General information; advice depends on your circumstances and current criteria.
Continue preparing
Established routes for further reading.
Start with the purpose, applicants and the questions you want to address.