What happens next
From your question to a clearer next step.
Tell us what matters
Share your goal, timescale and the questions you want answered. Start with a brief outline.
Talk through your situation
We’ll explain how our service works and what information is needed to assess your enquiry.
Agree what happens next
Understand the next steps and any fees that apply before deciding whether to proceed.
Before you get in touch
A few useful answers.
You can ask about your circumstances, the advice process and fees before taking things further.
Send your questionWhat can I contact Count Ready about?
Get in touch about buying a home, remortgaging, buy-to-let or property finance, or insurance such as life cover, critical illness cover and income protection. If you’re already a client, you can also ask about your existing enquiry.
Is there a fee for an initial mortgage enquiry?
Our initial mortgage evaluation has no fee. If you proceed, fees apply. Our Terms list a £199 processing fee for most applications and a £595 fee on offer for standard applications. Standard applications by visa holders living in the UK have no separate £199 fee. International and specialist cases may differ. We agree applicable fees before chargeable work. Read the full fee and refund terms.
Can I arrange a callback instead?
Yes. Use our callback form and mention your preferred call time and any deadline. If you have a time-sensitive question, you can also call 01245 934515.
Do I need to visit your office?
Our services are available by phone and online. Our address is Unit 10, Robjohns House, Navigation Road, Chelmsford CM2 6ND. Please contact us first to discuss an appointment before travelling. The London number is a telephone contact, rather than a separate branch address.
