Choosing the service

Choosing a bridging loan broker

A bridging loan broker can help you explore suitable lenders and prepare an enquiry, within the service they offer. Before appointing one, check what work is included, which lenders they consider, how they are paid and how they will assess your repayment plan.

A promise of speed or a low advertised rate is not enough to choose who handles secured borrowing. You need a clear explanation of the proposed route and what would happen if the preferred lender or exit does not work.

What does a bridging finance broker do?

A broker acts between the borrower and potential lenders. Depending on the agreed service, they may assess the transaction, identify suitable lending options, prepare the application and communicate with the lender as the case progresses. Advice, arranging finance and introducing you to another firm are different services: establish which you are receiving.

The lender makes the lending decision and sets the facility conditions. A broker cannot guarantee approval, remove a lender’s checks or promise that a later mortgage will repay the bridge.

For the product itself, including security, costs and exit risks, use our bridging finance guide (opens in a new tab).

Should you use a broker or approach a lender directly?

Working through a broker

You can ask for help assessing the transaction and comparing options within the broker’s available range. Check what is excluded, whether they advise or refer, and whether their experience is relevant to your security and exit.

Using a broker does not automatically produce a cheaper loan or a quicker completion.

Approaching a lender

Where a lender accepts direct enquiries, you are discussing its own products. Ask what advice, if any, is provided and whether your case requires a mortgage intermediary. You still need to consider alternatives and understand the conditions.

Direct access is not available for every lender or transaction.

Check the firm, its permissions and the actual service

Use the FCA Firm Checker (opens in a new tab) to check the firm and its permitted services. Match its contact details. For an appointed representative, check its principal and ask about the activities the principal permits.

A firm’s regulatory status does not make every loan it arranges regulated. Borrower, security, occupation and purpose matter. Ask which advice and complaint routes apply to your transaction; do not assume every bridge has the same protections.

Read the Count Ready business information (opens in a new tab) and confirm the service available for your case. A homeowner’s purchase, a company application and a commercial-property refinance can raise different questions. This guide does not confirm that Count Ready supports every transaction described.

Questions to ask before appointing a broker

Use these questions during the first conversation. Keep the answers with your engagement documents so you can refer back to what was agreed.

What work will you do?

Ask whether the firm will give advice, arrange an application or make a referral. Establish who handles the case if another firm is involved and whether a separate fee or agreement follows.

What does your lender access mean?

Ask about the range for this transaction, not just the size of the firm’s general panel. Check exclusions, direct-only products and whether first- and second-charge options are considered where relevant.

Have you handled this kind of issue?

Describe the important facts: occupation, property condition, ownership, credit issues, works or a tight deadline. Ask how those facts affect the approach and what evidence is still needed. A general claim of experience is not a case assessment.

What will I pay, and when?

Ask for the fee basis, payment stages, refund terms and any lender or referral remuneration. Establish what you could owe if the application is declined, withdrawn or offered but never completes.

How will progress be communicated?

Agree who is responsible for updates, outstanding evidence and deadline concerns. An indicative response, a conditional offer and cleared completion funds are different stages.

Where does the service end?

Ask whether mortgage-exit advice is included, needs a new assessment or goes to another firm. Establish who will monitor your repayment timetable and who to contact if the plan changes.

“Whole of market” needs an explanation. Ask what the description means for the relevant mortgage market and your transaction. It is not a promise to check every loan offered by every lender. A broad panel is useful only if the available products and service are suitable for your circumstances.

Understand broker fees and commission before work begins

There is no single broker fee that applies to every bridge. Ask for the charge for your case in writing, including any minimum, calculation basis and payment trigger. If it is a percentage, establish what amount the percentage is applied to and what that means in pounds.

Check whether the firm receives commission, a payment from a lender or another party, and whether it varies or reduces the fee you pay. A service described as fee-free may still involve lender commission and separate borrowing costs.

Read Count Ready’s Terms of Business (opens in a new tab) and request the terms and charges applicable to your bridging enquiry. Do not assume that a standard mortgage fee applies to a specialist bridge.

Lender, valuation and legal charges are separate questions. Our bridging loan cost guide (opens in a new tab) covers the broader borrowing-cost assessment.

Ask why the proposed route fits your repayment plan

Where advice is being provided, ask for the reasoning behind the recommendation. Where the service is arranging or referral, establish who is responsible for any advice you need. You should understand why the proposed facility fits the security, usable funds required and intended repayment date.

  • Usable funds: can the advance meet the funding need after interest deductions, fees and existing debt?
  • Cost comparison: are offers compared using the same borrowing period, payment assumptions and included charges?
  • Outstanding conditions: what valuation, legal, title or borrower checks remain before funds can be released?
  • Repayment evidence: what must happen for the sale or mortgage exit to work, and what is the fallback if it does not?
  • Alternative route: could a longer-term mortgage, another form of funding or a revised transaction timetable be more suitable?

A broker’s confidence in a future refinance is not a mortgage offer. The future lender must assess the property and borrower, and circumstances or lending criteria can change. If repayment looks uncertain, address that before taking on the bridge.

Agree responsibilities, especially when time is short

Ask the broker to distinguish the work they control from decisions made by the lender, valuer, solicitor and other parties. Agree which documents you must provide and who is following up anything outstanding.

Do not treat an estimate of completion time as a guarantee. Property access, title issues, legal requirements, third-party consent and incomplete evidence can change the timetable. Your solicitor should explain any purchase-contract deadline and the consequences of missing it.

After completion, responsibility for repaying the loan remains with the borrower. Any agreed broker support does not guarantee an extension or pause the loan term. If an existing bridge is close to maturity, say so at the first conversation and contact the current lender promptly.

Prepare the facts for a useful first conversation

Explain the purpose, property type and approximate value, who is applying, existing secured borrowing, net funds needed, deadline and proposed exit. Include who occupies the property or intends to do so, and any known credit, title or works issue.

This is a summary, not a reason to send identity documents or financial records through an initial contact form. Use an agreed secure process if evidence is requested. For the evidence a lender may request, see the bridging finance application guide (opens in a new tab).

See how clients describe working with Count Ready

Clear communication matters when choosing a broker. Read the original feedback and consider it alongside the service, charges and responsibilities discussed for your own enquiry.

These reviews concern Count Ready’s service. They do not establish bridging expertise in every transaction or predict your application’s outcome.

Discuss the service available for your case

Use Count Ready’s existing bridging enquiry route to outline the transaction and ask what help is available. Confirm the service, any referral, charges and next steps before committing to chargeable work.

Making an enquiry does not secure finance or stop a purchase, repayment or legal deadline. Bridging loans are secured borrowing; the property may be repossessed if the loan is not repaid in line with its terms.

Further questions about working with a broker

Can I speak to more than one bridging loan broker?

You can compare services. Tell each firm if another broker or lender is already involved, and agree before applications, valuations or paid work begin. Otherwise, overlapping work could create duplicate charges, lender enquiries or confusion about who is acting.

Will the broker refund my fee if the lender declines?

That depends on the agreed terms and the fee’s payment trigger. Ask what happens on decline, withdrawal and an offer that never completes before paying. Do not assume that “no upfront fee” means there can be no charge later.

Can a broker guarantee a mortgage exit?

No. A mortgage exit depends on a future lending assessment and completion. Ask what evidence supports it now, whether exit advice is included in the service and what you could do if the mortgage cannot be arranged before the bridge is due.

Sources and the limits of this guide

This is general UK information about selecting a service. Personal mortgage recommendations, contractual questions and tax matters require the appropriate advice.